Драйвера для микрофона райзер

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  1. Razer Kraken X Support
  2. Common Questions
  3. What’s the difference between Kraken X to previous Kraken models?
  4. How do I connect the Razer Kraken X to my PC?
  5. Where can I find the serial number on my Razer Kraken X?
  6. How do I clean my Razer Kraken X headset?
  7. Troubleshooting
  8. I hear echo/feedback when using my Razer Kraken X. How can I fix this?
  9. The microphone on my Razer Kraken X is overly sensitive and picks up sounds other than my voice. How can I fix this?
  10. The microphone on my Razer Kraken X isn’t sensitive enough. It will only pick up my voice when I turn up the microphone level to max sensitivity through Windows. And, when I do that, it adds static and distorts my voice. How can I fix this?
  11. I have no audio when using the Razer Kraken X headset.
  12. I cannot hear game audio when using the Razer Kraken X headset on a PS4 or Xbox One.
  13. Hardware
  14. Does the Razer Kraken X come with an audio splitter for stereo output and mic input?
  15. Does the Razer Kraken X come with cooling gel-infused ear cushions?
  16. How do I mute the microphone on the Razer Kraken X?
  17. Software Support
  18. Select Your Software
  19. Registration & Warranty
  20. Online Store
  21. Online Services & Resources
  22. Razer Insider
  23. Need Help?
  24. We’ve Updated Our Policies
  25. Razer Kraken 7.1 V2 Support
  26. Common Questions
  27. Why do some of the Razer Chroma lighting effects that I see on my other peripherals do not seem to sync on my Razer Kraken 7.1 V2?
  28. What is active mic noise-cancellation?
  29. Does active noise cancellation mean that all noise in the background are canceled out?
  30. Why am I unable to toggle on or off my active mic noise cancellation in Razer Synapse?
  31. Does the Razer Kraken 7.1 V2 work with the PS4?
  32. Where can I find the serial number on my Kraken 7.1 V2 Headset?
  33. How can I modify or disassemble my Razer product?
  34. One of the features of my Razer Product does not work.
  35. Troubleshooting
  36. How do I clean my Razer Kraken 7.1 V2?
  37. I hear echo or feedback when using my Razer Kraken 7.1 V2. How can I solve this?
  38. Audio Support
  39. Popular Topics
  40. Select Your Audio Device

Razer Kraken X Support

Common Questions

What’s the difference between Kraken X to previous Kraken models?

The new Razer Kraken X is an affordable headset offering 7.1 surround sound and ultra-light comfort.

How do I connect the Razer Kraken X to my PC?

The Razer Kraken X headset can be used with most devices that have a 3.5mm jack.

For desktop or laptop computers with combined audio jacks, you can simply plug in the Razer Kraken X directly.

For desktop or laptop computers equipped with separate jacks for audio output and microphone input, the included 3.5mm splitter extension cable can be used as in the illustration below:

Where can I find the serial number on my Razer Kraken X?

The serial number can be found on the left earcup as illustrated below:

How do I clean my Razer Kraken X headset?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer headset, please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer headset. When cleaning the earpads on your headset, take extra care to not get any liquids inside the earcup and onto the speaker itself, as this may damage your headset.

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Troubleshooting

I hear echo/feedback when using my Razer Kraken X. How can I fix this?

Please try the recommendations below:

Be sure that the microphone is fully extended when in use. If the mic is in the stored position, it will pick up sounds from the earcup.

Ensure that «Listen to this device» is NOT selected under Control Panel >Sound > Recording > Properties > Listen.

Check the microphone levels at Control Panel >Sound > Recording > Properties > Levels and adjust accordingly.

Ensure that only one voice chat application is in use while in-game.

Check that the PC is configured to use the correct recording device under Control Panel > Sound > Recording. Select the proper recording device, right-click on it, and select «Set Default Device» or «Select Default Communication Device».

Ensure the PC supports the combined audio jack. If not, please use the included audio/mic splitter cable.

The microphone on my Razer Kraken X is overly sensitive and picks up sounds other than my voice. How can I fix this?

Here are a few suggestions that may help:

Be sure that the microphone is fully extended when in use. If the mic is in the stored position, it will pick up sounds from the earcup.

Check that the PC is configured to use the correct recording device under Control Panel > Sound > Recording. Select the proper recording device, right-click on it, and select «Set Default Device» or «Select Default Communication Device».

Check the microphone levels at Control Panel >Sound > Recording > Properties > Levels and adjust accordingly.

Check that the PC is configured to use the correct recording device under Control Panel > Sound > Recording. Select the proper recording device, right-click on it, and select «Set Default Device» or «Select Default Communication Device».

Under Control Panel > Sound > Communications, select «Do Nothing».

Under Control Panel > Sound > Recording > Properties > Enhancements, select «Disable all sound effects» or try a combination of enhancements that works for your setup.

Under Control Panel > Sound > Recording > Properties > Advanced > Default Format, select «2 channel, 16 bit, 48000Hz (DVD Quality)» if available.

The microphone on my Razer Kraken X isn’t sensitive enough. It will only pick up my voice when I turn up the microphone level to max sensitivity through Windows. And, when I do that, it adds static and distorts my voice. How can I fix this?

Here are a few tips that should help with this issue:

Make sure the mic diaphragm is in front and the air vent is facing away from your mouth.

Check that the PC is configured to use the correct recording device under Control Panel > Sound > Recording. Select the proper recording device, right-click on it, and select «Set Default Device» or «Select Default Communication Device».

Under Control Panel > Sound > Communications, select «Do Nothing».

Under Control Panel > Sound > Recording > Properties > Enhancements, select «Disable all sound effects» or try a combination of enhancements that works for your setup.

Under Control Panel > Sound > Recording > Properties > Advanced > Default Format, select «2 channel, 16 bit, 48000Hz (DVD Quality)» if available.

I have no audio when using the Razer Kraken X headset.

Here are a few suggestions that may help:

Make sure the in-line volume control is turned up. Rotate the volume wheel on the in-line control to increase the volume.

Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select «Set as Default Device».

Check the computer volume levels and make sure it is not muted or turned all the way down.

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I cannot hear game audio when using the Razer Kraken X headset on a PS4 or Xbox One.

When using any 3.5mm headset with a gaming console (i.e., PS4, Xbox One, etc.) the game/chat balance or mixer, is controlled by the console. Some controllers have the game/chat mixer and volume controls built-in. In this case, these levels can be modified via the controller. Please refer to console instructions below:

Hardware

Does the Razer Kraken X come with an audio splitter for stereo output and mic input?

Yes, the Razer Kraken X comes with an audio splitter for stereo output and mic input.

Does the Razer Kraken X come with cooling gel-infused ear cushions?

No, the Razer Kraken X comes with faux leather with memory foam ear cushions.

How do I mute the microphone on the Razer Kraken X?

The mute button is at the back of the left ear cup. The microphone is muted when the button is not pressed or when the red part of the button is visible.

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Software Support

Select Your Software

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Razer Virtual Ring Light

Razer Chroma RGB App

Razer Audio App

THX Spatial Audio

Streamer Companion App

7.1 Surround Sound

Razer Synapse 3

Razer Cortex Games

Razer Synapse 2.0

Razer Controller Setup For Xbox

Registration & Warranty

Online Store

Online Services & Resources

Razer Insider

Have a question? Ask the Razer Community for help!

Need Help?

We’ve Updated Our Policies

We encourage you to review the relevant amended policies at www.razer.com/legal, especially the General Terms of Use & Privacy Policy

By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to out amended policies.

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Razer Kraken 7.1 V2 Support

Common Questions

Why do some of the Razer Chroma lighting effects that I see on my other peripherals do not seem to sync on my Razer Kraken 7.1 V2?

The Razer Kraken 7.1 V2 has Razer Chroma breathing, static and spectrum cycling effects enabled. If you try to sync any other effects onto the headset, it will not work.

What is active mic noise-cancellation?

The Razer Kraken 7.1 V2 uses a secondary microphone to record ambient noise, which is then suppressed via a complex algorithm, so only the speaker’s voice can be heard clearly through noisy environments.

Does active noise cancellation mean that all noise in the background are canceled out?

Active noise-canceling seeks to cancel as much noise as possible, but not all noise can be canceled out. We continue to improve the technology to give you the best possible communication capability.

Why am I unable to toggle on or off my active mic noise cancellation in Razer Synapse?

Ensure that all voice-enabled apps like Razer Comms, Skype, Discord, in-game chat, and the like are closed before toggling active mic noise cancellation on.

Does the Razer Kraken 7.1 V2 work with the PS4?

Yes. The Razer Kraken 7.1 V2 can be connected to the PS4 through the USB port and outputs stereo sound.

Where can I find the serial number on my Kraken 7.1 V2 Headset?

You will find the serial number located under the left ear pad of the headset. To view the serial number carefully peel back the foam cover of the ear pad.

How can I modify or disassemble my Razer product?

We cannot help you in modifying or disassembling your Razer product since that will void the manufacturer’s warranty on the unit.

One of the features of my Razer Product does not work.

If you’re unable to find an FAQ article that helps resolve the issue, please contact Customer Support. User guides and product manuals are also available on the Support page.

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Troubleshooting

How do I clean my Razer Kraken 7.1 V2?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes.

  • To clean the body of your Razer headset, gently wipe it with a monitor wipe.
  • Do not scrub the surface of your Razer headset.
  • When cleaning the earpads, make sure that the earcup and speaker do not get wet, as this can cause damage to your headset.

I hear echo or feedback when using my Razer Kraken 7.1 V2. How can I solve this?

Here are a few suggestions that may help:

  • Ensure that «Listen to this device» is NOT selected under Control Panel > Sound > Recording > Properties > Listen
  • Make sure that your sensitivity levels are not set to max or boosted too much under Control Panel > Sound > Recording > Properties > Levels
  • Ensure that only one voice chat application is in use while in-game.
  • Check that you are configured to use the proper microphone under Control Panel > Sound > Recording > Select proper Microphone > Set Default Device and Communications Device.
  • Ensure your computer supports the combined audio jack. If not, use the included audio and mic splitter cable.

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Audio Support

Clean a headset

No audio or sound

Getting started
(True Wireless)

Getting started
(True Wireless Pro)

Fix audio issues

Select Your Audio Device

Viewing 74 of 74

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